Terms of Service

1. General

By using this website (www.mart.lk) and placing an order, you agree to the terms and conditions stated below. These terms apply to all users of the site.

2. Products & Pricing

• All products displayed on the website are subject to availability.
• Prices are shown in local currency and may change without prior notice.
• We make every effort to display accurate product descriptions and images. However, minor variations may occur.

3. Orders & Payments

• An order is confirmed only after successful payment (or order confirmation if Cash on Delivery is available).
• We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected misuse.

4. Delivery

• Orders are usually delivered within 2–3 working days, or may take longer depending on location.
• Delivery delays may occur due to unforeseen circumstances.

5. Returns & Exchanges

• Returns or exchanges are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
• The item must be returned in its original condition and packaging.
• Requests must be made within 3 days of receiving the product.

6. Product Quality

• We ensure that all products sold are of acceptable quality and sourced from trusted suppliers.
• Normal wear and tear or misuse after delivery are not covered.

7. Limitation of Liability

We are not responsible for indirect or incidental damages arising from the use of our products or website.